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Bilingual Front Office Manager (2024-2025) School Year)

Employer: DSST Public Schools

Location: Denver, CO

Employment Type: Full-time

WHO WE ARE

At DSST Public Schools, we are proud to be the largest and highest-performing network of public charter schools in Denver and Aurora with 100% of our students having been accepted into college or post secondary programs since our inception in 2004. When you join DSST, you play a part in ensuring ALL students at our 16 schools have access to a transformational and joyful education. We... encourage you to visit our website to learn more about why we’ve been selected as the 2018 Broad Prize Winner and as a Denver Post “Top Place to Work”.

Not interested right now but might be in the future, or want to learn about other positions? Apply to our Talent Pipeline here to connect with a member of our Talent Team.

POSITION: Bilingual Front Office Manager- Spanish fluency required

LOCATION: Hiring at multiple locations (see openings here)

SALARY: $53,000-$67,000 and is commensurate with experience up to 10 years of aligned experience. We also offer a relocation stipend if you are moving from a location greater than 75 miles from Denver!

STATUS: Full time, benefits eligible, exempt, in-person position (Denver, CO)

START: Beginning of July. First day of new staff training at the end of July 2024 . You can view the 2024-2025 School Year Calendar here.

CURRENT OPENINGS

You can view the current openings at this link. We will be adding new openings throughout the Spring. We encourage you to apply even if your preferred position is not listed as we hire on a rolling basis.

KEY ROLES & RESPONSIBILITIES

The Office Manager fulfills the operational functions of the school, and is responsible for managing the non-instructional operations tasks and projects at their school under supervision of the School Director and/or Associate School Director. The successful Office Manager uses their resourcefulness, organizational skills and tenacity to manage the following primary responsibilities, while also supporting the academic team. When an Office Assistant is brought on, or in schools that already have an Office Assistant, the Office Manager is also responsible for managing the Assistant and providing feedback on the bi-annual review cycle.

Essential Functions:
• Hospitality
• Primary coverage of the front desk- greeting and assisting all visitors
• Answer all phone calls and direct callers to the appropriate place
• Assure visitor sign in policy is followed
• Courteously handle all general inquiries
• Student Enrollment Lifecycle
• Manage and support all aspects of the student enrollment lifecycle, from student recruitment to commencement/graduation
• Support admin team with student recruitment
• Lead processing and tracking of School Choice Applications
• Lead planning of all new student onboarding (Orientation) and returning student data collection (Registration) annually, including updating all student records and collecting Free and Reduced Lunch forms
• Monitor and track enrollment changes and support school director in managing enrollment to targets
• Develop and maintain a positive professional relationship with the DPS Schools of Choice Office
• Manage contents of all student record folders and ensure records transfers occur when necessary
• Plan and execute commencement and graduation events
• Manage transcript creation and requests
• Finance and Cash Management
• Manage process for tracking and collecting student fees
• Manage process for tracking and collecting all field trip, athletic and activity fees
• Log cash intake and make weekly deposits
• Manage non instructional supply budget line
• Manage purchasing and procurement of all school and office supplies and instructional materials
• Assure all purchases are coded correctly in finance system
• Attendance
• Manage a timely attendance process and all parent attendance notifications
• Assure accuracy and timeliness of attendance taking
• Manage protocol for student absences and tardiness with admin team
• Interventions (College Prep, Refocus, Mandatory Tutoring)
• Manage a process for posting and communicating daily after school interventions
• Assure accurate notification calls are sent out for interventions daily
• Communications
• Support a school communications strategy for effectively communicating with families and students as needed
• Support a visual culture plan by producing and helping procure posters, graphics, pennants and other visual items
• Manage school website content in collaboration with admin team
• Support school admin team with internal (staff) communications needs
• Student Health
• Manage relationship with school nurse to ensure compliance with all nursing requirements (immunizations, health forms, medication self-carry and administration)
• Provide student first aid and tend to ill students; communicate with parents as necessary
• Maintain first aid supplies and emergency preparedness kits
• Support nurse in maintaining student health records
• Communicate important student health information to applicable staff members, such as medical alerts or severe allergies
• Planning and Event Support
• Create and maintain a comprehensive school calendar
• Manage a system to reserve and track availability of school spaces
• Create and present operations training for all school staff
• Support field trip planning and logistics
• Support school wide event planning with admin team and teaching staff
• DPS Services Coordination
• Coordinate with DPS Foodservice and Transportation Departments to ensure student needs are met
• Place and track facilities requests to successful completion with DPS Facility Manager; ensure that school facility is clean, safe and well maintained by working in collaboration with Facilities team
• See many of our possible duties here.

IDEAL QUALIFICATIONS
• Proven commitment to and experience with serving students of color, students with disabilities, and/or multilingual students

MINIMUM QUALIFICATIONS
• An unwavering belief that all students can succeed in high school, reach their most ambitious post-secondary goals, and lead exemplary lives
• Desire to personally professionally grow in their practice of becoming an anti-racist educator
• Self-awareness, a regular practice of reflection, and a desire to continuously improve
• Spanish Language Proficiency Required

INTERVIEW EXPECTATIONS

For most of our positions, we hire on a rolling basis. Therefore, we recommend that you submit your application as soon as possible! You can learn more about what to expect in our interview process here.

TOTAL REWARDS

At DSST, we know that our people are the greatest asset we have in reaching our mission of eliminating educational inequity. We work hard to build a work culture that allows our staff to not only feel fulfilled by the work they do but also feel supported to live a joyful, healthy life. We want this work to be your life’s work. Check out our website and our benefits page to learn how we deliver on this promise.

REFERRAL

Know someone who would be a great fit? Refer them here! Anyone can refer a candidate and we offer a $500 referral bonus for every successful referral.

EQUAL EMPLOYMENT OPPORTUNITY AND DIVERSITY, EQUITY AND INCLUSION

DSST Public Schools is proud to be an Equal Opportunity Employer and does not exclude participation in, deny benefits to or discriminate on the basis of, race, color, religion, National origin, sex (including pregnancy and related conditions, sexual orientation, or gender identity), Age (40 and older), Disability, Genetic information (including employer requests for, or purchase, use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding in admission or access to, or treatment or employment in its programs and activities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, and crouching throughout the day. The employee must lift and/or move items up to 30 pounds. The employee must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WHO WE ARE

At DSST Public Schools, we are proud to be the largest and highest-performing network of public charter schools in Denver and Aurora with 100% of our students having been accepted into college or post secondary programs since our inception in 2004. When you join DSST, you play a part in ensuring ALL students at our 16 schools have access to a transformational and joyful education. We encourage you to visit our website to learn more about why we’ve been selected as the 2018 Broad Prize Winner and as a Denver Post “Top Place to Work”.

Not interested right now but might be in the future, or want to learn about other positions? Complete our Interest Form to connect with a member of our Talent Team.

INTERVIEW EXPECTATIONS

For most of our positions, we hire on a rolling basis. Therefore, we recommend that you submit your application as soon as you are able! You can learn more about what to expect in our interview process here.

TOTAL REWARDS

At DSST, we know that our people are the greatest asset we have in reaching our mission of eliminating educational inequity. We work hard to build a work culture that allows our staff to not only feel fulfilled by the work they do but also feel supported to live a joyful, healthy life. We want this work to be your life’s work. Check out our website and our benefits highlight guide to learn how we deliver on our commitment to the human condition.

Some Highlights:
• Excellent Healthcare Plan: We encourage you to check out our benefits guide to see the ways we are committed to the wellness of our staff. We are always looking to improve how we care and, through staff feedback, we’ve been able to implement innovative new benefits such as Fertility Benefits as well as staffing a Mental Health Counselor that is dedicated solely to DSST Staff.
• Time Off: DSST Staff enjoy 11+ weeks off per year + paid PTO (from Day 1!)
• Career Development: In addition to weekly coaching from a designated coach, you’ll have access to internal training and development pathways designed by our Professional Development & Training Team as well as external development opportunities.

REFERRAL

Know someone who would be a great fit? Refer them here! Anyone can refer a candidate and we offer a $500 referral bonus for every successful referral.

EQUAL EMPLOYMENT OPPORTUNITY AND DIVERSITY, EQUITY AND INCLUSION

DSST Public Schools is proud to be an Equal Opportunity Employer and does not exclude participation in, deny benefits to or discriminate on the basis of, race, color, religion, National origin, sex (including pregnancy and related conditions, sexual orientation, or gender identity), Age (40 and older), Disability, Genetic information (including employer requests for, or purchase, use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding in admission or access to, or treatment or employment in its programs and activities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, and crouching throughout the day. The employee must lift and/or move items up to 30 pounds. The employee must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

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