Job Description
About the position
The Secretary.Clerk answers inquiries and provides information to the general public, customers, visitors, and other interested parties about activities conducted at the establishment and the location of departments, offices, and employees within the organization. The position provides telephone and front-desk support, administrative assistance, customer communication, records and mail handling, and maintenance of filing and database systems. This is a 10-month, school-based role at Oliver Middle for the 2026–2027 school year.
Responsibilities
• Operates the telephone to answer, screen, or forward calls; provides information, takes messages, or schedules appointments.
• Greets visitors, determines the nature and purpose of their visit, and directs or escorts them to destinations.
• Performs administrative support tasks, including proofreading, transcribing handwritten information, and using computer programs to work with invoices, spreadsheets, and other documents.
• Communicates with customers, employees, and other professionals to answer questions, explain or disseminate information, take orders, and address complaints.
• Reviews files, records, and other documents to obtain information and respond to requests.
• Provides information about the establishment, including the locations of departments, classes, offices, and employees, and the services offered.
• Opens, sorts, and routes incoming mail; answers correspondence and prepares outgoing mail.
• Maintains and updates filing, inventory, mailing, and database systems manually or using a computer.
Requirements
• High school diploma or GED.
• Two years of applicable experience.