Job Description
About the position
The Intern supports IDEA’s mission by contributing to day-to-day team operations, project execution, and administrative priorities while developing foundational professional skills in a collaborative work environment. This is a full-time remote position based in Texas with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. Travel to IDEA training events or step-back may be required.
Responsibilities
• Support assigned team with daily operational, administrative, and project-related tasks.
• Assist with organizing, tracking, and maintaining information relevant to team priorities.
• Prepare summaries, reports, presentations, or materials to support team initiatives.
• Support special projects and follow-up activities as assigned.
• Assist with maintaining shared resources, files, trackers, or digital content used by the team.
• Support documentation of project milestones, action items, and deliverables.
• Participate in department events, planning activities, or cross-functional initiatives as assigned.
• Provide logistical or administrative support for meetings, communications, and team deliverables.
• Observe and learn department workflows, systems, and processes to strengthen professional understanding.
• Contribute to continuous improvement efforts by identifying opportunities for organization and efficiency.
• Support communication and data tracking for training and attendance reporting across regions, following up with regional teams to ensure timely and accurate submissions.
• Assist with maintaining and updating regional training planners with key action steps, deadlines, and next steps tied to organizational priorities.
• Help keep the training catalog and shared calendar system (TeamUp) accurate and current for staff across the organization.
• Support tracking of regional compliance on training logistics and execution checks ahead of major training events.
• Provide front-line support for the PD Support helpdesk, triaging and responding to requests from regional and campus staff.
• Perform other duties as assigned in support of team and organizational priorities.
Requirements
• Knowledge in Excel, PowerPoint, and Word
• Strong customer service skills
• Multi-task oriented
• Must be able to sit for extended periods of time without being able to leave the work area
• Must be able to work independently with minimal supervision
• Must be able to lift and carry or otherwise move 15 pounds (occasionally)
Nice-to-haves
• High School Diploma, associate or bachelor's Degree preferred
• Planning and organizing skills
• Interpersonal, relationship building skills
• Has propensity for actions, willing to make mistakes by doing in order to learn and improve quickly
Benefits
• Salary for this role is \$11 hourly up to 20 hours/week