Job Description
Office:
Office of School Improvement and Supports
Date Posted:
8/19/2026
Salary Range:
1-5 / $61,945 - $69,876
NTE Date:
N/A
Position Overview
The mission of the Office of School Improvement and Supports (OSIS) is to ensure we support our schools and our students to succeed and to meet the Goals of our Strategic Plan. The Office works to dramatically accelerate the number of excellent schools through school transformation, including design, partnerships, Connected Schools, and Comprehensive School Planning (CSP). The Office develops, aligns, and delivers high-quality supports to ensure students, particularly students furthest away from opportunity, are in school, able to engage in rigorous learning, and have a joyous educational environment. The Office ensures our schools have excellent leaders, educators, and staff who are prepared to meet the diverse needs of the young people we serve.
Divisions/Teams
School Improvement
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School Performance: Promotes data-driven decision-making through a cycle of continuous improvement to develop, implement, and monitor the comprehensive school plan designed to move schools toward a consistent standard of excellence.
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Design: Designs innovative school models that transform learning for our students furthest from opportunity and supports District workstreams to be more grounded in community voice by anchoring in data, community engagement and understanding, and elevating and integrating student voice.
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Connected Schools: Supports schools in implementing the DCPS Connected Schools Model. Connected Schools take a whole child, whole school, whole community approach by making schools spaces that support not only a student’s academic development, but also the student and family’s overall wellbeing through access to resources related to health, employment, housing, and more.
Student Supports
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School Mental Health: Ensures that students' behavioral and social-emotional needs are met to increase access to the curriculum, strengthen emotional regulation and prosocial skills, and respond to school communities in times of crisis.
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Student Placement: Ensures every student that requires a change in school assignment based on housing status, military transition, community release or other special circumstance receives a placement that considers their unique needs for school success.
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Student Health Services: Ensures access to preventative and coordinated services for all students to support health and wellness, appropriate care of students with chronic health conditions and prevent absenteeism due to health-related factors.
Learning and Development Sciences
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Learning and Development Sciences Division (LDS) is charged with supporting the district’s Strategic Plan goals on Safety and Belonging. Grounded in the latest science of learning and development and powered by lived experiences, the district’s approach is a long-term vision that incorporates critical system shifts, codifies the most effective evidence-based practices, and supports individual schools to implement systems and practices that create favorable conditions for learning.
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Multi-Tiered Systems of Support (MTSS): DCPS’s approach to tiered supports is grounded in a commitment to serving the whole child. The MTSS team supports schools to understand student and staff strengths and needs holistically and supports their implementation of aligned evidence-based best practices across academics, social-emotional learning, attendance, and behavior.
IMPACT: IMPACT is DCPS’ effectiveness assessment system for all school-based staff. IMPACT endeavors for all school-staff members to receive timely and accurate feedback on their performance and to have that performance recognized and rewarded. The ultimate goal of IMPACT is to ensure that all students, at all schools, have access to a highest quality staff members across all roles.
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IMPACT Operations: The team coordinates across DCPS to develop guidance for individual components that reflect DCPS’ priorities, manages external vendors for the accurate and timely production of scores for various components, manages a helpline where all staff can reach out with questions about their evaluation, supports managers to ensure all evaluations are conducted with fidelity, and produces data analysis to support the mission of other teams across DCPS.
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IMPACT Align: This team develops tools to ensure all teacher evaluators have what they need to apply DCPS’ classroom observation rubric accurately and consistently; produces resources and guidance designed to build fluency in the observation rubric among teachers; supports principal and instructional superintendent alignment with respect to DCPS’ school leader evaluation rubric; and collaborates with teams across DCPS to ensure all supported rubrics continue to provide a clear language of effectiveness that supports the mission of IMPACT.
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IMPACT Design: This team gathers and responds to feedback from DCPS leadership, staff and other central services teams. This team uses this feedback to consider possible adjustments to IMPACT to ensure the evaluation system remains accurate and aligned to DCPS priorities. The team also liaises with other states, districts, education groups, and researchers to learn from the best practices and lessons learned in the field of staff and school leader evaluation.
The Analyst, IMPACT Operations is responsible for ensuring that the assessment system is implemented with fidelity. The Analyst will specifically focus on customer service support for school leaders, teachers, and staff members. The Analyst position offers a unique opportunity to contribute to the ongoing development and implementation of a national model for teacher evaluation, as well as helps to support the DCPS goal of ensuring that all students receive a high-quality education and are prepared for college, career, and life.
This position has been designated as Protection Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying protection sensitive positions are subject to the following checks and tests: Criminal background check; Sex Offender Registry check; Traffic record check (as applicable).
The Analyst, IMPACT Operations will report to the Director, IMPACT Operations.
Essential Duties and Responsibilities
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.
- Provides customer service assistance to school leaders, teachers, and staff members who contact the IMPACT team.
- Performs a wide variety of tasks in managing the online IMPACT database, including data collection, data input, memo generation, data clean up, and analysis.
- Conducts program and administrative interviews, surveys, and data analyses.
- Compiles relevant information and derives best practices for broader dissemination in order to maintain policy consistency.
- Creates high-quality communications designed to inform and engage staff members.
- Ensures all IMPACT policies are up-to-date and implemented with fidelity.
Qualifications
- Bachelor's degree and one year of experience OR two years of experience (no degree requirement).
- Previous exposure to or experience in the education sector a plus.
DCPS Values
- STUDENTS FIRST: We recognize students as whole children and put their needs first in everything we do.
- COURAGE: We have the audacity to learn from our successes and failures, to try new things, and to lead the nation as a proof point of PK-12 success.
- EQUITY: We work proactively to eliminate opportunity gaps by interrupting institutional bias and investing in effective strategies to ensure every student succeeds.
- EXCELLENCE: We work with integrity and hold ourselves accountable for exemplary outcomes, service, and interactions.
- TEAMWORK: We recognize that our greatest asset is our collective vision and ability to work collaboratively and authentically.
- JOY: We enjoy our collective work and will enthusiastically celebrate our success and each other.
We are an equal opportunity employer and are committed to creating an inclusive, accessible workplace. We welcome and encourage applications from individuals with disabilities. Accommodation and/or application assistance is available upon request at all stages of the application and employment process. To request accommodation, please contact dcps.eeo-ada@k12.dc.gov.