Family Literacy Coordinator

Catholic Charities is seeking a dedicated, organized, and compassionate Family Literacy Coordinator to support our Educational Opportunity & Career Pathways Center. This position plays a critical role in developing, coordinating, and implementing an integrated, multi-generational Family Literacy Program that supports adult learners, children, and families. The Coordinator serves as the primary liaison between participants, adult education services, and community partners to ensure high-quality, culturally responsive programming that improves educational and economic outcomes for families.

What We're Looking For

• A passionate educator and program coordinator committed to strengthening families through literacy and education.
• An organized, detail-oriented professional with strong program management and facilitation skills.
• Experience working in adult education, family literacy, workforce development, or related community-based programs.
• Ability to build collaborative relationships with families, schools, community organizations, and other partners.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Experience working with diverse populations, including English language learners and underserved communities.
• Knowledge of family literacy models, adult education, and grant-funded program requirements.
• Commitment to the mission, vision, and values of Catholic Charities.
• Bilingual English/Spanish preferred.

Key Responsibilities And Duties

• Plans, coordinates, and oversees integrated family literacy services aligned with Adult Education and Family Literacy Act (AEFLA) and New Mexico Higher Education Department (NMHED) requirements.
• Coordinates and schedules the four required family literacy components: Adult Education and Literacy, Parent Education, Interactive Literacy Activities (PACT Time), and Children's Education.
• Develops and monitors Family Instructional/Education Plans based on family needs assessments and goals.
• Meets with students individually and in group settings to establish and monitor educational and career goals.
• Assists learners in developing executive functioning, study skills, time management, organization, and goal-setting strategies.
• Provides classroom instruction in Adult Education, including ESL, HSE, literacy, and workforce readiness programming.
• Develops curriculum, evaluates instructional effectiveness, and assesses student progress using standardized tools.
• Facilitates Parent Education sessions and Interactive Literacy Activities (PACT Time).
• Provides guidance to parents on supporting children's literacy development, educational success, and school engagement.
• Collaborates with instructors and community partners to ensure coordinated, family-centered services.
• Establishes and maintains partnerships with schools, libraries, early childhood programs, employers, and community organizations.
• Recruits eligible families through outreach, referrals, presentations, and community engagement activities.
• Develops and implements retention strategies that encourage participant success and sustained engagement.
• Maintains participant records, attendance, services, and outcomes using the LACES database and other required systems.
• Prepares reports and documentation required by management, NMHED, and funding agencies.
• Ensures compliance with FERPA, AEFLA, NMHED policies, grant requirements, and agency procedures.
• Participates in required NMHED, NCFL, and agency professional development opportunities.
• Supports testing operations, including candidate check-in, exam administration logistics, troubleshooting, and test security.
• Provides substitute instruction and testing support during staff shortages, as needed.
• Maintains confidentiality of participant, program, and agency information.
• Responds appropriately and respectfully to cultural differences present among the Agency's service population.
• Incorporates and demonstrates the mission, vision, core values, and activities of Catholic Charities in a positive and professional manner with staff, participants, community partners, and the general public.
• Performs other duties as assigned by the supervisor.

Qualifications Required

• Experience: Minimum of two (2) years of experience in adult education, family literacy, workforce development, or a related field.
• Experience with ESL, HSE, adult education instruction, and curriculum development required.
• Experience working with diverse populations, including English language learners and underserved communities.
• Experience developing and maintaining community partnerships.
• Experience with data tracking and reporting systems; LACES experience preferred.
• Knowledge of family literacy models, AEFLA, WIOA, and adult education compliance requirements preferred.
• Strong organizational, facilitation, communication, and report-writing skills.
• Proficiency with Microsoft Office Suite, Google Workspace, databases, and online learning platforms.
• Ability to work independently with minimal supervision and effectively interact with the public.
• Education: Bachelor's degree in Education or a related field required, or an equivalent combination of education, training, and relevant experience.

Must pass a state-enforced background check.